Personal Development

After 15 years of providing Quality and HSE related training, consulting and auditing, we are ready to serve you, a range of personnel development and management skills training.

The modules, which are facilitated by our professional and industry specific expert are designed to provide immediate knowledge that can be applied right after conclusion of the modules.

The courses are offered in Compact, Standard and Advances modules, each being run for durations to suit your schedules and needs.

 
Human Resources
  • Managing Discipline at the Workplace
  • Handling Absenteeism, Excessive Medical Leave & Habitual Late Coming at the Workplace
  • Effective Management of Poor Performers at the Workplace
  • Investigating & Handling Misconduct, Domestic Inquiry and Writing of Findings Handling Claims for Constructive Dismissal Effectively
  • Managing Sexual Harassment at the Workplace
  • Understanding the Rights of the Employer & Employee under the Employment Act 1955
  • Retrenchment - Understanding the Process and Procedure
  • Performance Management towards Employee Development
  • Best Practices in Coaching to Increase Employee Performance
  • Coaching and Mentoring Skills
  • Best Practices in Coaching to Increase Employee Performance Coaching and Mentoring Skills
  • Stress Management
  • Anger Management
Personnel Development
  • Effective Communication Skills
  • Effective Business Writing Techniques
  • The Secret to Great Presentations
  • Train the Trainer
  • What Makes YOU Excellent
  • Setting and Achieving Goals
  • Creating the Winning Attitude
  • Managing Time to your Advantage
  • Effective Time Management
  • Leadership Qualities for Top Management
  • Supervisory Skills for Production Line Management
  • Office Management
  • Everyday English for Everyone
  • Secrets to Effective Listening and Understanding
  • Winning Negotiations
  • Memo Writing
  • Developing Emotional Intelligence for the Workplace
  • Creative Thinking and Problem Solving Skills
Etiquette and Personal Image
  • Email Etiquette
  • Basic Telephone Etiquette
  • Social Etiquette
  • Basics of Corporate Grooming
  • Using Body Language to your Advantage
  • Enhancing Professional Image
Customer Service
  • Selling Sans to Nomads - The Guide to Selling Skills
  • Giving What Customers Want
  • Selling for Non Sales Personnel
  • Delivering a Five-Star Customer Service Experience
  • Developing Emotionally intelligent Customer Service Skills

Having provided services to numerous medium and large organizations, let us work with you to achieve your objectives.

Download detailed pdf file of our Services.

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